Parents testimonials

Thank you to all the lovely families who have taken the time to write these testimonials.

ski resort child care

testimonial A bit about Oliver…

Tayla and OliverOliver is 24 with severe learning difficulties, Autistic spectrum characteristics and complex behavioural issues. He has a mental age of around 6 years.

“One thing that I know is not easy is personal care for Oliver. When you are used to looking after young children, dressing changing and helping an older person to do these things can be a challenge and he said you were really good. I rang him yesterday to ask him what he remembered and he said..."I love her, can we go there again?"!! She helped me to make a bracelet and a snowman and took me out for lunch!". You can be sure that he really did thoroughly enjoy his time with you.

When in resort, everything worked like clockwork. It was especially great that you could meet us in Courchevel to maximise Oliver's ski experience and skiing between resorts. He loved making the snowman and of course the bracelets - something that you picked up on from our briefing and carried through really well.

Pre-trip communication was excellent, including your phone call to Oliver. Rates were very competitive too. Overall, we were delighted with the service from SnowBugs and you personally.

David

 

testimonial Claire was absolutely magic. Bruno loved her to bits. I skied each day totally reassured. I also enjoyed the flexibility with the hours; that was one reason I chose your company. We will use you next year.

Nic

 

testimonial Tayla 

I was really afraid to leave Masha with a nanny because she has never had such an experience. At the beginning I thought I would just leave her with you only during her day nap so I could ski. But things went so good and you dealt with Masha so good, that I asked you to have extra time playing with her. You were a very responsible person, taking great care. I liked the diary you left me every day, you arrived every day 10 minutes earlier and allowed us not to rush and also stayed late for 10-15 minutes; you were very flexible.

Thanks again!

Anna

 

testimonial Tayla –
The kids had a wonderful time with you and we felt safe leaving the kids with you from the off which hasn't always been our experience with previous nannies.
Our kids are pretty flexible when it comes to new people but if they are not comfortable it's quite clear from the beginning, so it's a compliment to you that they very comfortable and looked forward to you coming each day.
You brought a lot of energy and excitement to the kids day. You were without question the best carer for our kids we have had here.
Bruce and Joanna

 

testimonial Claire has been amazing, absolutely amazing. I’ve loved having her! Tayla, thank you for all your help too. We will most definitely use you again in the future.

Andrea

 

testimonial Tayla, We were so pleased with your service and felt really happy leaving the girls with you. We hope to see you again one day as we'd definitely use you the next time!

Buffy

 

testimonial The kids were very happy with your company, Tayla. Thank you very much for looking after them very well. We’ll definitely be back next winter.

Vic

 

testimonial Our children loved their time with Tayla and Della. I felt very comfortable leaving them in your care and was really impressed with your enthusiasm and patience; I know it was genuine too. Thanks so much it made our holiday that little bit more relaxing. 

Alex

 

testimonial Everything you did was brilliant. Really friendly service. Pleasure to deal with. Went the extra mile, helping us with recommendations of where to go when you can't ski and even sorting us out a baby monitor.

And to top it all off Claire was magnificent, Rexy loved her (as did we). I would use you again without hesitation and will be the first to recommend you to everyone I know who skis.

Just keep doing what you're doing!!

Scott

 

testimonial I wanted to thank you so much for finding Claire for us to Nanny for our lovely son Oliver this last week.  As you know I wasn't able to be there and was so anxious about Oliver being without his Mummy for a few days but my partner Ed says that Claire was absolutely amazing with Oliver; he had lots of wonderful adventures and loved being out on the sledge.  Everyone was very impressed with her including Oliver who came home a very happy chappy.

Christina

 

testimonial Della was brilliant with the girls.  I was so impressed that most days she was happy to take both the girls out (skiing, hot chocolate, for a picnic....) that was absolutely brilliant and I know the girls both loved.  I wasn't expecting this every day, but certainly welcomed with open arms! I was also impressed that Della would bring colouring pencils/pens/paper/tissue paper for the girls to play with.  

Sophie

 

testimonial We were absolutely thrilled with the level of care our nanny gave our children. Claire was outstanding at being with the kids; she was just brilliant and quickly built up a rapport with them. Our older one (Eli) can sometimes be a bit shy around strangers but Claire's manner and immediate proactive care just removed any possible concerns. Seeing the children so happy meant we could then go and enjoy the fantastic skiing. 

I also found the phone calls and communication from yourself to be outstanding. As someone who is involved with education and helping needy children (and very need parents!), I found the level of attention you were able to give to be amazing and really appreciated. I could not recommend SnowBugs more highly and would definitely use your company again when we return to skiing next year… or possibly later this year!

Iain

 

testimonial I know the girls enjoyed their time with Della. Emmie was very sad when she had to say goodbye to her at the end - and asked after her whereabouts the next day which I would say is a huge compliment to Della. For Della to take the responsibility for ensuring Emmie and Arabella had lots of outdoor time, including a gondola ride, some skiing and the use of the toddler toboggan's was fantastic.

Her flexibility on the hours she looked after the girls really made it easy for us to change plans on the mountain - which is often required.

And Tayla, thank you for all of your help. Thank you for instigating contact so that we could get Della booked in the first place! And thank you for all your flexibility and prompt replies whenever I emailed a question. If we should return to La Tania...or I know of anyone going in the future with a toddler I shall immediately recommend you. Thank you again.

Alun

 

testimonial To our fantastic nanny Claire, thanks for doing such a splendid job looking after Oliver, Lilly & Harris during our holiday in La Tania last month. The wee ones loved you! Oliver particularly enjoyed the messy play sessions with playdoh.

Thanks again, Linda xx

 

testimonial Tayla,

We have just returned from our holiday in La Tania, and I just wanted to let you know that Claire was fantastic.  It was a relief to have someone as professional, caring and fun.  My daughter Lily loved spending time with her and enjoyed her great ideas to make the day interesting and fun.

We will definitely be back in touch if for our next holiday and happily recommend the SnowBugs team.

Marion

 

testimonialThis was our third year in a row using SnowBugs and we would recommend them without hesitation. All the minders we have had were responsible, mature, interested and competent. This year was no exception. Olivia, our daughter, took to Tayla immediately and was really happy for the week which made it much easier for us to enjoy the slopes. A real effort is made to do something new and exciting every day which we appreciated. Communication was excellent with regular text messages and updates of how they were getting on etc. We were completely confident she was in safe hands and thoroughly enjoying herself. We hope to use your service again next year.

Many thanks, Mary and Michael Furlong

 

testimonial Nadine is a natural at childcare and combines this with the needs of a family on a ski holiday. She has a natural no fuss approach, and the children - especially our little boy, loved being with her. We have used many nannies over the years on ski holidays and Nadine is a different league from them all. Thank you Nadine!

The Barwells

 

testimonialI just wanted to thank you for providing Stephi's nannying services whilst we were in la Tania over Christmas.  She was wonderful and I could not have asked for a more attentive or caring nanny. Out of all the professional services we dealt with in La Tania SnowBugs was by far the best and thank you for that.  I could not recommend Stephi more - as you know I was a little concerned as George had not been with any sitters before and I know he was a challenge for Stephi but she was brilliant with him and after the first handover my fears were all gone

Anna Hayles

 

testimonial The very best!! We've been skiing a number of years having to leave our babies and wee ones with different nannies...and every time we've been disappointed...but this time was different...very different. Nadine clearly loves kids and babies; she’s helpful, friendly, pro-active, underline active...there’s no TV or DVD's (that's left for M & D to take advantage of when they come back from a hard days skiing). Nadine has a very sunny and happy disposition which means kids are always happy to be left with her. Phoebe is only 18 months so to be happy to be left with a new face...can be difficult...but it wasn't from day one. If I could take Nadine back to the UK I would!! And I am using her next year.

The Danes

 

testimonialWe just wanted to drop you an email to say how delighted we were with Steffi, our Snowbugs' nanny. She was great with Heidi, Sonny and Kitty-Jay and we were so impressed with her professional attitude and gentle and caring nature. The children loved the arts and crafts and the trips out that Steffi organised. We would be really happy to recommend Snowbugs to other families and will certainly be asking you to look after the children again next year. Many thanks for your part in making our skiing holiday such a great success.

Sarah and Roger Caldwell

 

testimonial We found Nadine to be excellent and all three girls thought she was great.  They instantly took a shine to her and were thoroughly entertained with both indoor and outdoor activities throughout the week.  They were very well looked after which meant that we could enjoy our days skiing stress-free. We would highly recommend her as a nanny.

The Schlesingers

 

testimonial Our 8 month old daughter Charlotte loved Nadine and we were able to go for our full days skiing with piece of mind. Nadine followed our routine perfectly and had  a fun packed,  well structured day including plenty of play time and a nice long walk in the mountain air. Nadine was punctual, well organised and we came back to a smiling baby every day.  We would highly recommend Nadine and will definitely use her on our return to La Tania next season."

The Hardies

 

testimonial I just wanted to drop you a quick note to say thank you so much for looking after Jamie and Georgia so beautifully. They were so happy being in the mountains and genuinely loved your company and that made the holiday for us! I really appreciated that text messages every day which were really reassuring but we only had to see them playing when we got back to the chalet to know what a great time they were having! We are already planning our return to La Tania for next year so if you are going to be running SnowBugs again next season please let me know so that we can book in with you again early!

Melanie Edwards

 

testimonial We'd never left our son with anyone other than close friends and grandparents so we were anxious about leaving him with a stranger. We needn't have been. Our nanny was fantastically caring, and kept him constantly entertained and engaged. She was considerate beyond our expectation after a messy nappy change, washing his babygrow and changing mat for us and hanging them out to dry. Everything was better than we expected, our boy had a lovely time, we have some lovely paintings to hang on our fridge, and our anxieties were all completely gone after only the first day. Our holiday would not have been possible without our Snowbugs nanny. I would recommend them without any hesitation.

Paul Connell

 

testimonial I found 'Snowbugs' employees to give a lovely caring service to my baby, Maisie, so I was free to go and enjoy the skiing without worry.  I wouldn't hestitate to recommend them, very qualified and responsible.

Caroline Milns

 

testimonial Fabulous + fun + hassle free + need to always use snowbugs from now on!

The Hopes

 

 

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